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MHS Group, LLC
Southfield, MI | Full Time
$28k-37k (estimate)
4 Months Ago
SpringHill Suites by Marriott
Southfield, MI | Full Time
$29k-34k (estimate)
2 Months Ago
Front Desk Agent
MHS Group, LLC Southfield, MI
$28k-37k (estimate)
Full Time | Ambulatory Healthcare Services 4 Months Ago
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MHS Group, LLC is Hiring a Front Desk Agent Near Southfield, MI

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out of the hotel, ensuring accuracy of information
- Provide information about hotel amenities, services, and local attractions
- Handle guest requests and complaints promptly and effectively
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Conduct night audit procedures to ensure accuracy of financial transactions
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction

Requirements:
- Previous experience in guest service or hospitality preferred. Marriott/Fosse Experience A plus
- Strong communication and interpersonal skills
- Excellent customer service skills with a friendly and positive attitude
- Ability to multitask and work in a fast-paced environment
- Proficient in using computer systems and phone systems
- Bilingual or multilingual skills are a plus
- Knowledge of hotel management software is a plus

We offer competitive pay and benefits, including opportunities for career growth within the hospitality industry. If you have a passion for providing exceptional guest service, we would love to hear from you. Apply now to join our team as a Guest Service Agent!

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Evening shift
  • Holidays

People with a criminal record are encouraged to apply

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$28k-37k (estimate)

POST DATE

01/26/2024

EXPIRATION DATE

07/05/2024

WEBSITE

mhs-dbt.com

HEADQUARTERS

COLTON, CA

SIZE

25 - 50

FOUNDED

2002

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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About MHS Group, LLC

Mission Statement MHS provides high quality, outcome-based therapeutic services, and skills training in a supportive and validating environment to enhance our clients quality of life. Since 2002, MHS has provided intensive Dialectical Behavior Therapy services for individuals with significant difficulties in daily functioning. Many of our clients struggle with severe depression, anxiety, post-traumatic stress, relationship problems, and safety issues that require ongoing monitoring and treatment. Our programs can be an alternative to frequent hospitalizations by providing skills training and s ... upport designed to manage emotions, thoughts, behaviors, and crises while remaining safe in the community. We collaborate with our clients and their treatment teams with the goal of long-term symptom reduction and improved mental health. MHS is Minnesota Department of Human Services (DHS) certified and a nationally accredited provider of Dialectical Behavior Therapy (DBT), with treatment clinics in the West Metro, Northwest Metro and East Metro of the Twin Cities. As a leader in practice-based evidence, MHS tracks clinical outcomes with the Outcome Referrals WellnessCheck and a longitudinal hospitalization study. Our outcome data shows that our clients achieve clinically significant improvement in depression, anxiety, and substance use, and that our clients who have a history of hospitalization show a statistically significant reduction in hospitalization rates. MHS clients also rate our quality of services and therapist skill level above industry benchmarks in client satisfaction. More
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The job skills required for Front Desk Agent include Customer Service, Guest Service, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

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